FACS Foundation - Donation Coordinator
Family & Children’s Services of the Waterloo Region is a community organization legally mandated to respond to and work together with families, their supports, and our communities to protect and care for children who have been abused or neglected, or who are at risk of being abused or neglected.
As a key element of the Child Welfare system, Family and Children’s Services Foundation helps generate critical financial resources that enable community-based organizations to support families healing from trauma, and to address the causes of harm.
Our Agency is fully committed to creating a diverse, inclusive, equitable and accessible workplace that supports employees to be authentic and fully engage in shaping a healthy workplace and community where children, youth and families thrive.
Why work for us?
- Flexible working model
- Flexible work schedules
- Casual dress code
- Employer paid group insurance health & dental benefits
- Employee and Family Assistance Plan
- Generous vacation policy
- Two float days per calendar year
- OMERS Pension, with employer and employee sharing premiums equally
- Competitive mileage reimbursement
To continue to support the work that we do, the Foundation is looking for a full-time Donation Coordinator to join our team. This is a hybrid role.
We are seeking a highly organized and donor-focused Donation Coordinator to provide essential administrative support for our fundraising and awareness initiatives. This role plays a key part in maintaining accurate donor records, analyzing giving patterns, and supporting the implementation of our fund development plan. The ideal candidate is detail-oriented, passionate about donor stewardship, and thrives in a collaborative environment.
Key Responsibilities:
- Process and record donations (cash and in-kind) accurately.
- Maintain and update donor records and mailing lists.
- Generate donation receipts and donor communications.
- Analyze donor data to support targeted fundraising efforts.
- Reconcile income records and ensure data integrity.
- Support third-party and in-kind giving initiatives.
- Assist with donor prospecting and personalized outreach.
- Coordinate logistics for fundraising and awareness events.
- Provide support and leadership to volunteers.
- Participate in donor stewardship activities, including thank-you calls and recognition efforts
Knowledge, Skills, and Qualifications:
- Post-secondary education in a relevant field and professional designation preferred.
- Minimum 2 years’ experience in the nonprofit sector.
- Knowledge of CRA gift processing guidelines.
- Experience with donor databases (Canada Helps preferred).
- Proficient in Microsoft 365, Excel, Formsite, and data reporting tools.
- Strong attention to detail and time management.
- Excellent interpersonal and communication skills.
- Skilled in maintaining organized office and digital systems.
Employment at Family & Children's Services of the Waterloo Region is conditional upon the verification of credentials and employment, a satisfactory police check, and a satisfactory Child Welfare check.
Salary Range: $63,272.27 - $80,500 per annum (Excluded, Grade 4)
Hours of Work: 34 hours per week
Application Process:
Interested internal applicants are invited to submit a resume to internal.resume@facswaterloo.org, no later than 4:00pm on September 12, 2025, quoting posting #021-2025.
Interested external applicants are invited to submit a resume to resume@facswaterloo.org, no later than 4:00 pm on September 12, 2025, quoting posting #021-2025.
Diversity, Equity, and Inclusion:
Family & Children’s Services is committed to a diverse, inclusive, equitable and accessible workplace. We encourage applications from Indigenous and Racialized people, women, 2SLGBTQIA+ people, and people with disabilities to ensure we get the best, most creative talent on our team. If you feel comfortable making it known, you may choose to self-identify as member of a designated group. Any information directly related to you is kept confidential and used in a safe manner to inform our recruitment process towards being an equal opportunity employer.
Accommodation at Family & Children’s Services of the Waterloo Region:
We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at 519-576-1329. Human Resources will work with the applicant and the interview committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed in a fair and equitable manner.