Volunteer Profiles
Meet Jasmine!
Jasmine always knew she wanted to give back to the community, so when she learned about FACS through one of her classes, she reached out to explore volunteer opportunities and became interested in mentoring. What drew Jasmine to FACS was the organization's commitment to supporting families and encouraging youth engagement within the community. She believes in the power of volunteers to make a positive impact, especially for children and youth who may be facing challenges or vulnerabilities.
One of the most rewarding aspects of Jasmine's role is witnessing the growth and progress of the youth she mentors. She finds it especially meaningful when she has the opportunity to work with a family over a longer period of time. Seeing the journey from day one to where they are today is incredibly rewarding. For Jasmine, building trust and strong relationships helps young people feel safe, supported, and confident as they grow.
Jasmine also enjoys the creativity and independence that come with being a mentor. Whether it's planning community activities, discovering new programs, or finding fun ways to build life skills, she loves tailoring experiences to the interests of the youth she supports.
When asked about a memorable volunteer experience, Jasmine immediately recalls a trip to a goat farm with her youth match. The day was filled with laughter, silliness, and unforgettable moments. Most importantly, it gave her the chance to see her youth simply enjoy being carefree, happy, and fully present.
For anyone considering becoming a volunteer, Jasmine offers simple but meaningful advice: keep an open mind. If you're feeling nervous, remember that the family you're working with may be feeling the same way. Finding common ground, being honest, and approaching each experience with openness can go a long way in building strong and positive connections.
In addition to volunteering with FACS once a month, Jasmine also dedicates her time to Victim Services of Waterloo, volunteering approximately four times each month. Her commitment to helping others is a reflection of her genuine care for the community and the people within it.
We are grateful for the time, compassion, and energy Jasmine brings to our volunteer community and thank her for helping make a difference, one relationship at a time. ?
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Celebrating Peter: Fourteen Years of Dedication with the Resilient Rebels
After more than 14 years of dedicated service, Peter will be saying goodbye to the Resilient Rebels this summer as he moves closer to his grandchildren. Since joining the program in June 2012, Peter has been a consistent, caring, and positive presence in the lives of countless youth.
Peter first became involved with the Resilient Rebels after responding to a request for volunteers to drive youth to group opportunities. What began as a simple act of service soon grew into a long-standing commitment that would span well over a decade.
Reflecting on his years with the group, Peter shared that it was the relationships he built with the youth that kept him coming back year after year. He enjoyed participating in activities alongside them, getting to know them as individuals, and having meaningful conversations.
Throughout his time with the Resilient Rebels, Peter believed that one of the most important things he could offer was consistency. By showing up week after week, accepting each youth for who they were, and encouraging them in their personal pursuits, he became a trusted mentor and role model. Whether helping youth earn volunteer hours or celebrating milestones such as first jobs, academic achievements, and college successes, Peter was always there to cheer them on.
When asked about his most memorable moments, Peter recalled the annual campfires that brought everyone together at the start of each year. He also fondly remembered sharing a tour of his workplace with the group and seeing the youth's curiosity and enthusiasm as they learned about his industry. Above all, he spoke warmly about the exceptional leadership, understanding, professionalism, and energy that Tammy and Amy brought to every event as group facilitators.
One of the things Peter valued most was the sense of friendship, acceptance, and family that defined the Resilient Rebels community. He was continually inspired by the dedication of the youth, many of whom attended faithfully week after week and year after year.
Peter leaves behind a remarkable legacy of kindness, encouragement, and service. His impact extends far beyond the volunteer hours he contributed; it lives on in the confidence he helped build, the relationships he nurtured, and the example he set through his unwavering commitment.
As Peter begins this new chapter, we extend our sincere gratitude for his 14 years of service, friendship, and dedication. Thank you, Peter, for the countless ways you have supported the Resilient Rebels and the youth we serve. Your contributions will be remembered for many years to come, and you will always be part of the Resilient Rebels family.
Thanks, Peter, and best wishes on your next adventure! ?
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Meet Baylie,
Baylie volunteers with Family & Children’s Services because she’s driven by a deep desire to make a meaningful difference in her community. Volunteering has always been part of her life, but when exploring new opportunities, she sought a role where she could consistently contribute her time and work directly with youth—something she has always loved. Becoming a mentor at FACS offered the perfect match, and she has cherished every moment since.
One of Baylie’s favourite parts of being a mentor is getting to embrace her inner child again. From mini golf and pumpkin carving to gingerbread houses and board games, she finds as much joy in these activities as her mentee does. Rediscovering simple, playful moments has become one of the highlights of her role.
For Baylie, the impact of her work is most visible in the excitement and joy her mentee brings to each visit. Whether they’re sharing an activity or simply spending time together, she sees firsthand how being present and invested can spark happiness and connection. And this is precisely why Baylie encourages new volunteers to fully immerse themselves in the time they give. “Use the time you’re volunteering to unplug from the outside world,” she says. For her, being fully present with her mentee is essential—offering undivided attention not only strengthens their relationship but also provides her with a meaningful escape from the busyness of daily life. It’s a reminder that volunteering benefits both the youth and the volunteer.
A message that has always stayed with Baylie—and continues to guide her commitment to giving back—is: “To whom much is given, much is expected.”
It serves as a constant reminder of gratitude, generosity, and the importance of contributing to the lives of others.
Thank You, Baylie!!!
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Meet Natasha!
Natasha started to volunteer with FACS because she wanted a meaningful way to give back to her community. She has always enjoyed working with youth, and FACS stood out to her as a well‑established organization that provides a safe space for young people to grow. She first got involved by researching organizations that support families. Having heard of FACS for many years, she felt confident it was the right place to volunteer.
Natasha meets with her mentee once a week for two hours and enjoys giving her the chance to share what’s on her mind while exploring the community together. Natasha says it also reminds her to slow down and appreciate those small moments. Natasha sees the impact of her mentorship in everyday moments—cracking jokes, sharing stories, or trying new snacks together. One of her favourite memories is how excited her mentee gets when she beats her at Uno.
For new volunteers, her advice is simple: enjoy your time together. Even small activities, like chatting in a café or walking a trail, can make a big difference.
Reflecting on her experience, Natasha says, “My volunteer experience with FACS has been really great. I was guided through all the stages quickly and easily. FACS and the family I work alongside have been very flexible with my busy schedule. I look forward to each time I volunteer and sharing her updates once a month. It's a fun and rewarding way to give back.”
Thank YOU, Natasha!!!