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Thank You!

Helping Families

We believe the best way to help families care safely for children is by planning together with families and their supports at the earliest stage possible. LEARN MORE

Our Mission

Building relationships with families and communities for the well-being and safety of children and youth.

Our Vision

A caring community where children and their families thrive.

Be Part of Something Special

Foster families provide care for children who can’t live safely with their own parents or other kin.Becoming a foster family is a rewarding experience. Be a part of something special! LEARN MORE

Welcome to Family & Children’s Services of the Waterloo Region

As one of 47 Children’s Aid Societies in Ontario, Family & Children's Services of the Waterloo Region responds and works together with families, their supports and our communities to prevent harm to children and to protect and care for children who have been abused or neglected.

We are committed to building relationships with families and communities for the well-being and safety of children and youth. Our focus on in-home, early intervention services – including counselling, parenting programs, substance abuse treatment and more – means 97% of the families we work get the help they need to care safely for their children at home. Recognizing that early intervention can reduce the need for more intrusive services later helps children flourish in caring family settings.

Thank You!

Thank you for your meaningful contributions to the CHYM Tree of Hope Campaign. The numbers are in and together, we raised $371,125* to help families and children in need in our community.  We’re so grateful for your support.

Here’s how your generosity is transforming lives:

  • 769 local families and youth received holiday gifts, necessities and grocery gift cards through the Holiday Support program. 
  • 50 volunteers donated 652 hours to make Holiday Support possible. 
  • 933 local children and youth will receive practical and emotional assistance this year through services, therapeutic help, supports and innovative programs. 

Excitement is already growing for this year’s campaign as 2017 marks the silver anniversary – the 25th year – of the CHYM Tree of Hope Campaign.  We’ll be planning some special surprises to celebrate this milestone and we can’t wait to share them with you.

Through your kindness, generosity and support, you are making a difference in the lives of local families, youth and children.

*as of January 31, 2017


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Watch as a Kin grandmother shares her experiences with Family & Children's Services.

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Ontario Child Welfare Service Performance Indicators (FACS Waterloo)

Help Children and Families in Our Community

The Family & Children’s Services Foundation relies on the generous support of individuals and businesses in our community to provide innovative programs and supports to help children and their families heal, learn and grow.

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