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Our Mission

Building relationships with families and communities for the well-being and safety of children and youth.

2016 CHYM Tree of Hope

Helping Families

We believe the best way to help families care safely for children is by planning together with families and their supports at the earliest stage possible. LEARN MORE

Our Vision

A caring community where children and their families thrive.

Be Part of Something Special

Foster families provide care for children who can’t live safely with their own parents or other kin.Becoming a foster family is a rewarding experience. Be a part of something special! LEARN MORE

Welcome to Family & Children’s Services of the Waterloo Region

As one of 47 Children’s Aid Societies in Ontario, Family & Children's Services of the Waterloo Region responds and works together with families, their supports and our communities to prevent harm to children and to protect and care for children who have been abused or neglected.

We are committed to building relationships with families and communities for the well-being and safety of children and youth. Our focus on in-home, early intervention services – including counselling, parenting programs, substance abuse treatment and more – means 97% of the families we work get the help they need to care safely for their children at home. Recognizing that early intervention can reduce the need for more intrusive services later helps children flourish in caring family settings.

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Watch as a Kin grandmother shares her experiences with Family & Children's Services.

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Ontario Child Welfare Service Performance Indicators (FACS Waterloo)

Help Children and Families in Our Community

The Family & Children’s Services Foundation relies on the generous support of individuals and businesses in our community to provide innovative programs and supports to help children and their families heal, learn and grow.

Donate Today

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2017 Backpack and School Supply Drive

We are collecting backpacks, lunch bags and school supplies for students in JK-Grade 12 in our community.  All children & youth should start the school year off with the tools they need for a successful year. Check out our list of school supplies by grade. Cash donations can also be made online to our Learn Fund.

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2017 Backpack and School Supply Drive

Drop off your donation anytime to Staples, 245 Strasburg Rd. Kitchener or during the week of August 14-21 to the Family Centre, 65 Hanson Ave or our Cambridge office at 168 Hespeler Road. 

If you have questions, please email us.