Family & Community Worker
Family & Children’s Services of the Waterloo Region is a community organization legally mandated to respond to and work together with families, their supports, and our communities to protect and care for children who have been abused or neglected, or who are at risk of being abused or neglected.
Our Agency is fully committed to creating a diverse, inclusive, equitable and accessible workplace that supports employees to be authentic and fully engage in shaping a healthy workplace and community where children, youth and families thrive.
Why work for us?
- Flexible working model
- Employer paid group insurance health & dental benefits
- Employee and Family Assistance Plan
- Generous vacation policy
- Two float days per calendar year
- OMERS Pension, with employer and employee sharing premiums equally
- Competitive mileage reimbursement
To continue to support the work that we do, the Agency is looking for one regular full-time and one 12-month contract Family and Community Worker to join our team to fill existing vacancies.
Family and Community Workers provide coaching and safety support to families, connect them to community resources, and help maintain safe, positive contact between children and caregivers. Workes will apply an equity lend in their practice to identify, support, and connect individuals with culturally appropriate supports and resources. In this role, you could also facilitate child and/or (caregiver) parent support groups and workshops. You will apply trauma and attachment theory, (support and strengthen key indicators of developmental assets in children, youth, and families), the build developmental assets, and collaborate with our team and community partners to promote the well-being of children, youth, and families.
This position requires flexible hours and is regularly required to work evenings.
Knowledge, Skills, and Qualifications:
- Community College diploma in the human services field; or relevant undergraduate degree or equivalent
- Preference will be given to candidates who identify as First Nations, Inuit, or Metis.
- Two (2) years’ experience in working with at risk families
- Demonstrated experience in working in family homes to promote positive change in family functioning utilizing a family centred practice approach
- Demonstrated ability to support child and parent interactions
- Demonstrated experience facilitating parent, child, and youth groups
- Solid understanding of child development, adult education and attachment and trauma informed practice
- Demonstrated time management skills and above average written and oral communications skills
- Valid ‘G’ Ontario Driver’s License and access to reliable vehicle
Employment at Family & Children's Services of the Waterloo Region is conditional upon the verification of credentials and employment, a satisfactory police check, and a satisfactory Child Welfare check.
Salary Range: $61,249.00-$79,155.48 per annum (Social Work, Grade 7)
Hours of Work: 34 hours per week
Article 15 applies to internal applicants.
Application Process:
Interested internal applicants are invited to submit a resume to internal.resume@facswaterloo.org, no later than 4:00pm on January 16, 2026 quoting posting #001-2026.
Interested external applicants are invited to submit a resume to resume@facswaterloo.org, no later than 4:00 pm on January 16, 2026, quoting posting #001-2026.
Diversity, Equity, and Inclusion:
Family & Children’s Services is committed to a diverse, inclusive, equitable and accessible workplace. We encourage applications from Indigenous and Racialized people, women, 2SLGBTQIA+ people, and people with disabilities to ensure we get the best, most creative talent on our team. If you feel comfortable making it known, you may choose to self-identify as member of a designated group. Any information directly related to you is kept confidential and used in a safe manner to inform our recruitment process towards being an equal opportunity employer.
Accommodation at Family & Children’s Services of the Waterloo Region:
We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at 519-576-1329. Human Resources will work with the applicant and the interview committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed in a fair and equitable manner.