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Our Mission

Building relationships with families and communities for the well-being and safety of children and youth.

Our Vision

A caring community where children and their families thrive.

Welcome to Family & Children’s Services of the Waterloo Region

Welcome to our website! A little bit about us: Family & Children's Services of the Waterloo Region is authorized under the Children, Youth and Family Services Act to respond to concerns about children in the Region. That doesn’t, in most cases, mean removing them from their families - 97% of the families we work get the help they need to care safely for their children at home. We know that early intervention and help can reduce the need for more intrusive services later, and we work with many community partners to put those supports in place.

Concerns About Our Service?

Do you have a concern about our service to you? Link here for more information...

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Family and Children's Service of Waterloo Region - Strategic Plan 2021-26

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Ontario Child Welfare Service Performance Indicators (FACS Waterloo)

Help Children and Families in Our Community

The Family & Children’s Services Foundation relies on the generous support of individuals and businesses in our community to provide innovative programs and supports to help children and their families heal, learn and grow.

Donate Today

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Hands Cooperation Teamwork

More Ways to Give

You can donate any amount any time but we also have other ways to give such as...

MONTHLY GIVING - Monthly giving is one of the best ways you can make a difference in the life of a child or youth. Monthly Giving information...

TRIBUTE GIVING - Pay tribute to a family member, friend or colleague by helping children, families and youth in Waterloo Region. Tribute Giving information...

Small Hope Blocks

Ways to Give

Your donations all add up to make a big difference in the lives of local children and families.
HEAL FUND - By donating to our heal fund, you can support the healing process of families and children who have experienced trauma or loss.
LEARN FUND - With your help, youth who have grown up in foster care receive scholarships and educational supports so that they can reach their education goals.
GROW FUND - You can give a child served by the agency the chance to ignite their unique interests in the areas of culture, art, and sports.