Access to Information and Disclosure
Family and Children's Services of the Waterloo Region (FACS Waterloo) provides access to information and disclosure to individuals who have received; or are currently receiving services.
ONLINE FORM: Either fill out the form below or click the link to access online form in a separate browser:
Request for Child Welfare Record – Fill out form
If you would prefer to print the form please use the link below. In addition, you will be asked to provide photo identification before receiving your information.
Request for Access to Information/ Records Disclosure
To request Access to Information or Disclosure contact the Records Disclosure Unit.
Phone
Mail: Records Disclosure Unit
200 Ardelt Ave.,
Kitchener, ON,
N2C 2L9
Email: RD@facswaterloo.org
Or bring the form to our main receptions at:
200 Ardelt Rd Reception is open Monday to Thursday 8:30 am to 4:30 pm, Friday 9:00 am to 4:00 pm. Saturdays and Sundays are closed.
65 Hanson Ave Reception is open Monday to Thursday 8:30 am to 8:00 pm, Friday 9:00 am to 8:00 pm. Saturdays and Sundays are closed.