Crisis Support and Mental Health Services

FRONT DOOR Children’s Mental Health

519-749-2932. For access to children’s mental health and crisis services Monday to Friday 830am-430pm. Outside of these hours, please access one of the
following free, confidential 24/7 supports.

Here 24/7 at 1-844-437-3247 for access to adult addictions, mental health and crisis services all day, every day and after hours children’s mental health crisis services.

Kids Help Phone at 1-800-668-6868 is a national, bilingual and anonymous phone counselling and referral service for children and youth.

Text CONNECT to 686868 to be connected to a trained Kids Help Phone Crisis Responder.

Please note: Front Door is NOT an emergency service. If you need help immediately follow the instructions under ‘Immediate Help’. Otherwise, take a look at our Quick Access services or Contact Us and we will respond within 2 business days.

Mental Health Services

Sexual Assault Domestic Violence Treatment Centre 519-749-6994 Link to website

Victim Services of Waterloo Region 519-585-2363

Waterloo Regional Police Service (non-emergency) 519-653-7700

KW Counselling Services 519-884-0000

Front Door Mental Health 519-749-2932 link to website

Sexual Assault Support Centre 519-741-8633

Crisis Services of Waterloo Region 844-437-3247 link to website

Distress Line (supportive listening) - KW 519-745-1166

Distress Line (supportive listening) - Cambridge 519-658-6805

EARS for Men (support for male survivors of sexual abuse) 519-570-3277

Youth Help Line 519-745-9909

Canadian Mental Health Association and Self-Help Alliance 519-744-7645

Kids Help Phone 1-800-668-6868

CMHA Centralized Access 1-844-437-3247

Hoarding Project – Supportive Housing Waterloo 519-886-8200

Region of Waterloo Mental Wellness link to website