Privacy Notice

This privacy notice discloses the privacy practices for Family and Children's Services of the Waterloo Region Foundation and Volunteer Services departments. This privacy notice applies solely to information collected by forms for fundraising campaigns such as Hot Shots, Tree of Hope, Holiday Support and volunteer services forms.

Information Collection, Use, and Sharing
We are the sole owners of the information collected. We only have access to collect information that you voluntarily give us via email, online forms or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization. Your information may be entered into our fundraising or volunteer databases: Raiser's Edge and Volgistics.

Unless you ask us not to, we may contact you via email in the future to tell you about future volunteering, fundraising campaigns or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given below:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via an online form, your information is protected both online and offline.

Wherever we collect sensitive information (such as name, address and contact information), that information is encrypted and transmitted to us in a secure way. We will never collect banking or credit card numbers online. 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 519-576-0540 or via email