SOAHAC Child and Youth Navigator (re-post)

Posted: Friday December 17, 2021 Close Date: Sunday January 9, 2022 Posting ID: SOAHAC-Child and Youth Navigator

SOAHAC Child and Youth Navigator (re-post)

Status: Full-time, 18-month Contract

Location: Cambridge

Posting Date: December 17, 2021

Southwest Ontario Aboriginal Health Access Centre (SOAHAC) is a diverse, dynamic, multiservice Indigenous health and wellness agency. We strive to provide quality, wholistic health services by sharing and promoting traditional and western health practices to enable people to live in a more balanced state of well-being. SOAHAC provides services to Indigenous people including those who live on and off reserve, status, non-status, Inuit, and Metis within the Southwest, Waterloo Wellington and Erie St Clair regions. SOAHAC has a mandate of ensuring that health services are accessible, of high quality, and are culturally appropriate. It is SOAHAC’s objective to build health care capacity within Indigenous communities. Currently, we are seeking the services of a Child & Youth Navigator to join our interdisciplinary staff team at our Waterloo Wellington site in Cambridge.

Reporting to the Integrated Care Manager, the Child and Youth Navigator provides short term support and case management to children, youth, and their families as they navigate through the health care system for mental health or complex care needs and transition to longer term services. Services provided include connecting children, youth, and their families to the most appropriate service provider, liaising with other parts of the health care system, accompanying clients to their appointments with psychiatrists or other specialists, crisis intervention and outreach, in-school support to children and their teachers. This position requires knowledge of First Nations, Inuit and/or Métis (FNIM) Teachings, Culture, Values and History in the Waterloo Region and Wellington County and an awareness of Health and Wellness issues pertaining to FNIM People.


• Degree or diploma in Social Work, Nursing, Mental Health, or other relevant program of study

• A minimum of three (3) years direct experience working with youth and families in a counselling, social development, or other related health setting

• Experience providing outreach to urban and rural mainstream and Indigenous service providers and community groups to offer cultural supports preferred

• Proven ability to develop wholistic plans of care with the client and ensure a connection with the appropriate resources

• Familiarity navigating and coordinating care within mainstream care environments

• Ability to work with youth and families in crisis and to provide appropriate supports

• Excellent interpersonal skills with the ability to communicate clearly

• Strong organizational skills with the ability to work effectively and independently

• Computer literacy, including skills in word processing, e-mail, PowerPoint, Excel and Electronic Medical Records (PS Suites)

• Willingness to participate in Indigenous Cultural Safety Training, teachings, and ceremonies

• Clean and current vulnerable sector police check as a condition of employment

• Travel within Waterloo Region and Wellington County, as well as SOAHAC sites as required

• Fleet vehicle driving requirements: valid Ontario Driver’s “G” license; clean driver’s abstract, as well as proof of personal auto insurance (must be insured a minimum of 3 years and in good standing)


• Provide community-based educational and support services to parents to assist in successful completion of assessments and implementation of plans of care, including teaching skills, role modeling, and helping parents to utilize family strengths to overcome identified challenges.

• Be the safe place for the youth, family, and caregivers to express their concerns and/or opinions.

• Serves as a knowledgeable source of community resources; assesses the parent/family, determines the case needs, and assists parents in navigating/utilizing community resources.

• Serve as an advocate and navigator for youth and family members, including accompanying parents to various school and medical appointments as needed for support.

• Coordinate and facilitate a care conference to re-assess youth needs. Ensure that all services or supports are in place to address gaps identified and to implement their coordinated care plan.

• Provide mentorship and counselling to children and youth to support the development of coping strategies, self-esteem, self-awareness, cultural identity.

• Work within a community-based organization with referrals to/from various agencies

• Development of culturally and age-appropriate group programs and facilitate the delivery and evaluation of group programming

• Report writing skills for CAS, school, physician, or other agencies as required

• Conduct initial assessment for all assigned clients

• Generate and document client progress and individualized program plans and evaluate progress of treatment

• Participate in case management meetings with staff

This job may require additional responsibilities and duties as assigned by Southwest Ontario Aboriginal Health Access Centre.

Please Note: This position is full-time @ 35 hours (5 days) per week for approximately an 18 month contract. Salary is competitive and subject to experience. Comprehensive benefit and pension package included.

SOAHAC values diversity and is an equal opportunity employer; however, hiring preference will be given to qualified Indigenous applicants (please self-identify). SOAHAC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

If you are interested in applying for this position, please forward your cover letter and resume to:


Subject line: Child & Youth Navigator, Cambridge

Attention: Human Resources

Southwest Ontario Aboriginal Health Access Centre

425 – 427 William Street

London, ON N6B 3E1

Closing Date: January 2, 2021

Please visit Southwest Ontario Aboriginal Health Access Centre online at: or like us on to learn more about us!

We thank all those for applying but only those selected for an interview will be contacted