family and children's services of the waterloo region If you suspect child abuse or neglect please call. 519 576 0540 in the Kitchener area, 519 6236970 in the Cambridge area
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Child abuse and neglect includes the following behaviour by an adult caregiver to a child under age 16:

  • Physical and emotional harm;
  • Sexual behaviour or invitation to engage in sexual behaviour
  • Failure to provide proper care;
  • Depriving support, medical care and affection;
  • Exposure to domestic violence.
  • Abuse can happen repeatedly or just once.


Everyone reacts differently to abuse and neglect. Signs of abuse and neglect can vary greatly from one child to another.
Some signs abuse include:

  • Facial injuries in infants and preschool children;
  • Several injuries that are in various stages of healing;
  • Afraid of adults;
  • Extreme aggression;
  • Extreme withdrawal;
  • Severe depression;
  • Frequent absence from school;
  • Engaged in delinquent acts or alcohol/drug abuse;
  • Sexually explicit drawing or descriptions;
  • Prostitution;
  • Seductive behaviour.


Sometimes abuse goes on for a long time, and kids don't want to tell because they think they did something wrong.

Even if the person hurting you says that you'll get in trouble if you say anything, you should tell anyway. You haven't done anything wrong, and you won't get in trouble for talking to a professional.

If you are worried about yourself or a friend, please talk to someone you trust. You can talk to a teacher or your principal, or you can call us.

You can also call the Kid's Help Phone at 1-800-668-6868.


You can visit one of our offices, in Kitchener or Cambridge between 8:30 a.m. and 4:30 p.m. Our offices are located at:
200 Ardelt Avenue, Kitchener, Ontario view map
168 Hespeler Road, Cambridge, Ontario view map


200 Ardelt Ave., Kitchener, ON, N2C 2L9168 Hespeler Rd., Cambridge, ON, N1R 6V7
phone: (519)576-0540fax: (519)576-4709 email: inquiries@facswaterloo.org