Help For Kids

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Looking for information about Family & Children Services of the Waterloo Region?


Then we're here to help you. If you live in the Waterloo Region (including Elmira, Wellesley, New Hamburg, Cambridge, Ayr, Kitchener, Waterloo or anywhere in between) then we are here to help you.

If you don't live in this area, you can call us anyway, and we can help you find someone who can help you in your area.


Here at Family & Children Services, we have workers who can help you if a grown-up has hurt you. We are here to help you - and we will keep you safe.

If a grown-up has done something to hurt you, or scare you, you can call us and talk to one of our workers. You can also call us if you don't feel safe in your house. When grown-ups hurt children it's wrong, and sometimes it is abuse. If you have been hit, or if a grown-up touched you in a way that made you uncomfortable, we can help you. Or if you have friend that you think is hurt or scared, you can call us and we will help. Even if the person who hurt you told you not to tell, you should call us. We will protect you.

It is wrong for someone to tell you not to talk to someone if you are scared. You shouldn't be scared. We are here to help you. Call us and we will keep you safe.

You can visit one of our offices, in Kitchener or Cambridge between 8:30 a.m. and 4:30 p.m. Our offices are located at:
200 Ardelt Avenue, Kitchener, Ontario view map
168 Hespeler Road, Cambridge, Ontario view map