family and children's services of the waterloo region If you suspect child abuse or neglect please call. 519 576 0540 in the Kitchener area, 519 6236970 in the Cambridge area
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  Get to Know Us

Get to Know Us | Welcome from Executive Director | News and Events | Our Services
Commitment to Diversity | How You Can Help | Contact Us



A community where all children can grow up being safe, healthy and loved.


Finding the way forward with our community to protect children, to support all children and strengthen families, and to develop a caring environment for children.


Family and Children's Services is the Children's Aid Society for the Region of Waterloo. We are incorporated as a charitable, non-profit social service agency working under the authority of Ontario child welfare legislation.

Our Foundation

Established in 1992, the Family and Children's Services Foundation was created to support the children and the families who require the care of Family and Children's Services of Waterloo Region. Along with its statutory responsibility to protect children in danger of physical and emotional harm, the FCS agency, itself a charitable, nonprofit social service organization, provides children with a nurturing environment in which to heal and grow, and provides parents with the help and opportunities they need to create a better life for their families.


A young girl from Cambridge created the Family and Children’s Services logo in 1991. Her playful drawing portrays a group of children frolicking below a rainbow--the symbol of hope. Encircling its brilliant arcs is our motto: Together for Children.


An important part of our visual identity are the whimsical characters created by local artist, Sue Wicks. Sue’s commitment to children began in her youth when she went to work in an orphanage in Port au Prince, Haiti. Inspired by the courageous spirits of these children, Sue later enrolled in Early Childhood Education, fulfilling her dream of helping children by becoming a preschool teacher. In 1989, she successfully brought together her two passions—children and the environment—to create a series of children’s books dedicated to educating children on the importance of saving Planet Earth. The series, Katie and Orbie, was a national success. Following that, Sue collaborated with her father, legendary artist Ben Wicks, to created a Katie and Orbie television series about friendship. The series continues to air on P.B.S. and the French Channel.

 

Sue's characters can be seen throughout this website and around the many walls of Family & Children’s Services. Children visiting the agency are greeted with the playful characters that are “just my size”. Workers often have to participate in judging activities, as the eager children stand (with a generous helping of their tippie toes) to see who is taller—the characters or them! Her characters are brought to life with the help of Dave Sopha, a talented local Cambridge artist.

a community where all children can grow up safe, healthy, and loved

200 Ardelt Ave., Kitchener, ON, N2C 2L9168 Hespeler Rd., Cambridge, ON, N1R 6V7
phone: (519)576-0540fax: (519)576-4709 email: inquiries@facswaterloo.org